Privacy Policy – Hikmora

Privacy Policy – Hikmora

1. Introduction

Hikmora (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use hikmora.com, our eLearning platform.

By accessing or using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, username, password, profile details.

  • Educational Information:
    Courses enrolled, progress, assessments, certificates.

  • Payment Information:
    Billing details (processed securely via third-party payment gateways; we do not store card details).

  • Technical Information:
    IP address, browser type, device information, operating system, usage logs.

  • Communication Data:
    Emails, messages, feedback, and support requests.

3. How We Use Your Information

We use your data to:

  • Create and manage user accounts

  • Provide access to courses and learning materials

  • Track learning progress and performance

  • Process payments and issue invoices

  • Send notifications, updates, and service-related emails

  • Improve platform functionality and user experience

  • Ensure security, prevent fraud, and comply with legal obligations

4. Cookies and Tracking Technologies

Hikmora uses cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze usage and traffic

  • Enhance user experience

You can manage or disable cookies through your browser settings.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only with:

  • Trusted service providers (hosting, payment processing, email services)

  • Instructors (limited to course-related data)

  • Legal authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. User Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account and data

  • Withdraw consent for marketing communications

Requests can be made by contacting us through the website.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Hikmora does not knowingly collect personal data from children under the age of 13. If such data is identified, it will be removed promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

 

If you have any questions about this Privacy Policy, please contact us via hikmora.com.